About Us

Quality Assurance

Delivering high-quality restoration solutions begins long before the first piece of equipment rolls onto the property. We constantly stress four core values that combine to provide a solid foundation for the consistent delivery of high-quality pavement solutions: Attitude, Integrity, Understanding Objectives, and Communication.

Attitude

A good attitude is the fuel that drives success, both on an individual level as well as a corporate level. Maintaining a consistent can-do attitude is the most important tool that can be used to overcome obstacles and ensure consistent quality.

Every project presents its own unique problems and obstacles. Everyone on staff is trained to deal with these unique circumstances head on and with the intent to provide the best possible solution for the client. Interactions with on-site store managers, and their clientele are conducted in a professional manner always with an open-minded understanding of their specific concerns.

Integrity

Integrity is the enablement of trust. Our mission statement declares that we strive to "Establish long lasting partnerships with property managers, property owners, and contractors built on integrity and trust..."

Bottom line: We do what we say we'll do and we do it right. Maintaining a high degree of integrity is the only way to evolve our client relationships into the trusting, long-lasting partnerships that our mission statement demands.

Understanding Objectives

Each project is unique and no two jobs can be viewed the same way. As a property owner or manager, you have specific management objectives, operating budget, and project expectations that collectively must be considered when determining the best solution set for any given project.

Taking the extra time to understand your specific objectives and expectations enables us to create the best possible solutions for your situation.

Communication

Maintaining open and honest communication with clients is the best mechanism to ensure that the completed project fully meets or exceeds expectations.

Our staff will take whatever time is required to walk you through the recommended options for a project and ensure that all aspects and rationale for the recommendation are understood so that you can make the most logical decision that best suits your specific needs.

As situational circumstances change we make every effort to ensure timely communication to clients to revisit objectives and action plans.

Our field supervisors are trained to interact with tenants in a professional and constructive manner. They will work directly with store managers and other tenant management in an attempt to keep them informed on project status and to reduce the inconveniences of each project.

Summary

Our entire staff has been hand selected to consist of the very best, most productive experts in the industry. Each employee exhibits a high degree of these core values. Collectively they implement the absolute highest quality solutions in the industry. Come and partner with us today!